RAG systems retrieve documents optimized for answering one query at a time. Yet enterprise users arrive with sessions, that is, coherent episodes of related questions that span semantically distant parts of the knowledge base. We show that a single retrieval call over a standard knowledge base covers only 41% of a user's session-level information need. To close this gap, we reorganize the KB offline using co-occurrence-aware clustering and expand retrieval candidates through cluster neighborhoods at query time. On WixQA (6,221 enterprise support articles), our method raises single-query session coverage to 58% (+17% absolute; 95% CI: [14.1, 20.4]), reduces retrieval calls to 70% coverage by 34%, and compresses the KB to 20% of its original size, all consistently across four embedding models and six functional domains. We argue that session-level coverage, not single-query recall, should be the primary metric for enterprise RAG evaluation.
Production AI agents' failures are less often due to an inability to reason well and more often because they cannot manage what is in their reasoning context: conversation histories, large prompts, large tool definitions, and ballooning tool outputs. Agents drown in their own acc…
Optimizing modern recommender models still depends heavily on engineers manually iterating over architectural, objective, and training-strategy changes. While LLM-based agents can automate this trial-and-error process, allowing the LLM to both select modification directions and g…
Sample retrieval tools can help composers find harmonically compatible material, but querying from a fixed reference sample becomes less informative as arrangements evolve and the harmonic context shifts with each musical decision. We present Reflector, an interactive audio works…
Large language models (LLMs) and AI agents have demonstrated strong potential for data integration in zero-shot and few-shot settings. However, they continue to face significant accuracy and cost challenges in enterprise environments due to a persistent knowledge gap. This paper…
Generative social robots (GSRs) powered by large language models offer new possibilities for personalized tutoring in higher education, but also introduce risks related to misinformation, missing transparency, or reinforcing incorrect student responses. Prior work identified know…
Retrieval-Augmented Generation (RAG) systems increasingly employ multiple LLM agents. Yet, most prior work optimizes components in isolation rather than coordinating improvements across the pipeline. We introduce GRADRAG, a framework for cross-component prompt adaptation that mod…